Today I experienced something I have experienced before, and something that I find strange and more than a little frustrating. Outlook 2003 was not getting my email. I was heads down today supporting my client’s clients and did not notice that Outlook was not retrieving my email. Why was it not getting the email? I wish I knew why, but this happens once and a while and so today I have added a task in Outlook telling me to reboot it.
You might ask why I need to reboot Outlook? You see, I never really shutdown my computer. I hibernate it. I leave the apps running so when I start up I get back to what I was doing. I would hazard a guess that I have not rebooted my machine for more than two weeks and Outlook was open and running the entire time.
After I came up for air late this afternoon I noticed my inbox was empty, not even spam in the Junk Mail folder. I have been expecting some responses from my clients and thought it was unusual. I hit the Send/Received button and noticed that many of the email accounts were timing out. I shut down Outlook and restarted it and bingo, here come the emails by the truckload. To all those customers and friends who emailed me in the last 24 hours, please accept my apologies for not responding sooner.
Does this happen to anyone else? How the heck can I send reproducible steps to Microsoft for them to track this down?
Rick – happens all the time to me.
But I usually blame it on either:
a) Lookout
b) Newsgator
c) ActiveSync
d) Taskline
e) Outlook
f) all of the above
As a result, I have to restart Outlook each time – sometimes even restarting my computer.
I use Outlook without all the add-ons you mentioned. I need to check out Lookout though, definitely on my list of things to try in some spare time. Now all I have to do is find the spare time. The only thing I have hooked into Outlook is Chapura’s sync for my Palm.
Rick,
I experience this too. I can only blame it on either Lookout or Outlook as I’m not running any of the other stuff that Andrew is running. I notice it when I’ve lost my internet connection.